Terms of use

These terms are the agreement between you and Xtrimly. By creating an account or using the app you accept them. If you do not, please do not use Xtrimly.

Your account

You need an account to record activities. Give us an email address you can actually receive mail at, keep your password to yourself, and tell us at support@xtrim.app if you think someone else has got into your account. One person, one account. You must be at least 13, and at least the digital age of consent where you live if that is higher.

Moving is your responsibility

Xtrimly is a tracking app, not a coach and not a medical device. Distance, pace, speed, elevation and any training figures it shows are estimates from your phone’s sensors and can be wrong. Nothing in the app is medical advice. Talk to a doctor before starting or changing a training programme, and stop if something hurts. You decide where and when you move, and you are responsible for your own safety while doing it.

Live location sharing and safety contacts are conveniences, not an emergency service. They depend on your phone, your battery and your signal. Never rely on them in place of calling the emergency services.

Your content

Your activity records, photos, comments and messages stay yours. You give us the permission we need to store them and show them to the people you have chosen to show them to, and nothing beyond that. Delete something and we stop displaying it.

What you may not do

• Harass, threaten, or abuse anyone, or post content that is hateful, sexual, or illegal.
• Upload an activity you did not complete, or fake data to climb a leaderboard.
• Impersonate someone else, or use another person’s photos.
• Scrape the service, hammer the API, or try to reach data that is not yours.
• Use Xtrimly to track another person without their knowledge and consent.

Break these and we may remove the content, suspend the account, or close it. Serious cases go to the police.

Reporting

Every profile, run, comment and club has a report option. Reports go to a human queue and are looked at. If something you posted is removed and you think that was a mistake, email us and we will look again.

Xtrimly Pro

Pro is an optional subscription bought through the App Store or Google Play. The store takes the payment, handles renewals, and is where you cancel: manage it in your store account, not here. Cancel at least 24 hours before the renewal date or the store will charge for the next period. Refunds are the store’s decision under their policy, not ours. Prices can change, and we will tell you before a change affects you.

Closing your Xtrimly account does not cancel a store subscription. Cancel in the store first.

Availability

We work to keep Xtrimly up but we do not promise it will always be available. We may take it down for maintenance, and we may change or withdraw features. Where a change genuinely takes something away from you, we will say so in advance.

Ending it

You can delete your account whenever you like, in the app or on this page. We may close an account that breaks these terms, and where we can we will explain why first.

Liability

Xtrimly is provided as it is. To the fullest extent the law allows, we are not liable for injury, loss or damage arising from your use of the app, for inaccurate tracking data, or for anything another user does. Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Nothing here removes the statutory rights you have as a consumer.

Changes to these terms

We will let you know in the app before a material change takes effect. Carrying on using Xtrimly after that means you accept the new version.

Contact

Questions about these terms go to support@xtrim.app.